Friday, August 16, 2019

Visiting the VFW DC Office, 12-15 August 19


Located a few hundred yards from the U.S. Capitol, the VFW D.C. Office is in a prime location to get the job done for veterans!  Dedicated in 1960, it is a hub of activity all designed to better serve veterans in many different aspects.  Senior Vice Commander Hal and I had the opportunity over several days to meet with the staff and our newly minted Executive Director and past Commander-in-Chief, B.J. Lawrence.

We received briefings on Public Relations, National Security & Foreign Affairs, National Legislative Service, and Administration & Economic Opportunity, and National Veterans Service.  Additionally, Human Resources gave a leadership briefing.  After talking with the HR Director we realized she is passionate about her job and wanted to move away from the more negative sounding “Human Resources” to a more friendly and appropriate name, “People Operations,”  Being a good leader, Hal made a few phone calls and voila! VFW now has a People Operations Department, better known now as POPS.  Yes, things can be done if people just reach out and work together!

In addition to briefings we did get out of the office and that meant short drives across town.  Mama Cass was exceptionally cooperative getting in and out of the car after riding in the very back. Always a good thing to keep the dog happy!  The site visits included meeting at the National Capitol Region Benefits Office and a meeting with the head of the Board of Veterans Appeals.  As a former Judge, I particularly enjoyed talking with Sylvester about the Board process and how the Judges operated.

Overall, I have a more in-depth understanding of what goes on in the D.C Office, much deeper than the thumbnail sketch most of us have.  What stands out about the visit is one thing:  The people!  These are some of the most dedicated and professional individuals I have met and they all have a burning desire to do one thing:  Make the world better FOR VETERANS.  If you ever get a chance to visit the VFW D.C. Office, do it.  You will not be disappointed!